E-Bay Work From Home Jobs in Mumbai 2024 :- Are you looking to kickstart your career with a reputable global company like eBay? The 2024 recruitment drive for Commercial Teammates in the chat/email process is here, offering exciting opportunities for those with a passion for customer service and a knack for problem-solving. Whether you prefer the comfort of your home or the bustling environment of Mumbai, eBay welcomes your application.
Job Overview and Responsibilities
As a Commercial Teammate (Work From Home), your role will be pivotal in maintaining eBay’s high standards of customer service. You’ll handle customer issues primarily through email and chat channels, ensuring prompt resolution and fostering positive customer relationships. Your responsibilities will include:
- Managing day-to-day reactive issues from customers, utilizing defined processes and service level agreements (SLAs).
- Serving as a trusted advisor to sellers and account managers on various issues affecting sales growth, including technical and policy-related matters.
- Collaborating with internal teams to expedite issue resolutions and provide accurate and detailed solutions.
- Demonstrating empathy and ownership in resolving customer concerns, particularly in escalated or complex cases.
- Sharing insights and feedback with assistant managers and team members to enhance service delivery.
Salary and Benefits
For the position of Commercial Teammate (Work From Home), eBay offers a competitive salary package of approximately Rs 31,500 per month. This figure is subject to market variations and represents an attractive starting point for your career growth with eBay.
Eligibility Criteria
To be considered for this role, candidates must meet the following criteria:
- Age: Minimum 18 years old.
- Education: A graduate degree in any discipline, accompanied by at least three years of experience in customer service.
- Skills: Exceptional attention to detail, strong written and verbal communication skills, problem-solving abilities, and the ability to lead a team effectively.
Selection Process
The selection for the eBay recruitment 2024 will be based on a structured process:
- Shortlisting/ Assessment Test: Candidates will be shortlisted based on their qualifications and experience.
- Virtual or Field Interview: Shortlisted candidates will undergo an interview process, conducted either virtually or at a designated venue.
Successful candidates will be notified via their registered mobile number or email address.
How to Apply
Interested and eligible candidates are encouraged to apply online through the official eBay website or the provided link. Applications must be submitted online; any submissions via offline mode will not be considered. The deadline for applications is on or before (27-07-2024). Remember, late or incomplete applications will not be entertained.
No Application Fee
There is no application fee for this recruitment process. eBay adheres strictly to ethical recruitment practices and does not solicit money from candidates for job applications or interviews.
Important Notes
- Ensure your application is complete and submitted before the deadline.
- Stay updated with notifications and emails regarding the status of your application.
- Be cautious of fraudulent recruitment activities. eBay does not charge any fee for applications or interviews.