Work From Home Jobs Concentrix hiring WFH Case Specialists. Apply now! | Work at Home Jobs 2024

 Work From Home Jobs Concentrix  :- Concentrix is currently recruiting for the position of Case Specialist, offering the opportunity to work from home. Interested and eligible candidates are invited to apply before the deadline of June 4, 2024. The recruitment process encompasses various aspects including salary details, application fees, selection criteria, educational qualifications, results, and age requirements. Candidates can find comprehensive information regarding these aspects and more in the following paragraphs.

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Concentrix Work From Home Job Details

Company Name / Organization Name:

Job Location

  • Work From Home

Office Location: – (Hiring For Locations)

  • Pune
  • Mumbai
  • Delhi
  • Bangalore

Name of Vacancies

  • 1. Case Specialist.

Education:- 

  • {12th pass or a graduate degree in any discipline}.

Salary/Pay and Grade Pay

  • Rs 20,800 – 34,160 per month

Concentrix Work From Home Job Details

Responsibilities of Case Specialist (Work From Home)

  • Process employee requests from US staff in need of religions accommodation as well as medical accommodation
  • Perform audits for the different countries in scope to ensure the correct processing of the information and procedures for the process in scope
  • Focus on first time resolution, not directing employees to other functions but providing a high level of customer service and support
  • Know how to quickly search and find data/ knowledge from the various information systems as required in pursuit query
  • Answer all queries via the employee initiated communication channel to an exceptionally high standard
  • Maintaining excellent standards of integrity, professionalism and confidentially at all times
  • Maintain strong relationships with people solution business partners and people solutions within your realm of responsibility
  • Understand the weekly and monthly PSC reports.

Concentrix Work From Home Job Details

Skills & Qualifications:-

  • Customer service experience in a similar environment
  • Advance Excel and/or Power BI skills
  • Data interpretation and analysis
  • Effective operational language proficiency or advanced English Level
  • Advanced language proficiency in assigned Country specific responsibilities.
  • Well-developed planning and organizational skills, with a proven ability to prioritize tasks and effectively manage your workload
  • Computer literate (Microsoft Office Suite and ability to learn other technology systems)
  • Excellent customer service skills
  • Excellent Oral and written communication
  • Well-developed problem-solving skills, with the ability to construct, document and communicate answers to questions.
  • Ability to manage multiple tasks
  • Consistent past performance on meeting (Service-level Agreements) SLAs and targets
  • Minimum high school/GED or regional/country equivalence

Work Experience –

  • No further essential work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

Selection Method –

  • For Concentrix recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id

Knowledge/Skills and Additional Information Required –

  • Excellent verbal and written communication skills
  • Detail oriented and excellent presentation skills
  • Strong decision making and judgemental skills
  • Proficient with MS Office
  • Strong attention to detail
  • Ability to work in a flexible schedule.

To know more about skills required, visit the detailed notification.

Registration start date 

  • Registration Has Been started

Last Date of Application: –

  • June 4, 2024.

Industry Type: –

  • BPO

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